Aqara Shutter Switch H2

The default protocol is Matter over Thread. Note: A factory reset or device reset will not change the current protocol.

After performing a factory reset or device reset, you can identify the current protocol during device pairing by checking the LED indicator:

Blue blinking: Thread protocol

Purple blinking: Zigbee protocol

Red: Pairing timed out

1) Install the Aqara Home app and make sure both Wi-Fi and Bluetooth are enabled.

2) Reset the device to factory settings (press any button 10 times in a row) or perform a quick reset (press any button twice, then long-press within 3 seconds for 5 seconds) to enter network pairing mode. When entering pairing mode, the indicator light will blink slowly. Note: the device will automatically enter pairing mode the first time it is added.

3) In the Aqara Home app, tap “Add Accessory,” scan the Matter code on the button, select Zigbee on the “Switch Protocol” page, and follow the on-screen instructions to complete the setup.

1) Install the Aqara Home app and make sure Wi-Fi and Bluetooth are enabled.

2) Perform a factory reset (press any button 10 times) or a quick reset (press any button twice, then long-press within 3 seconds for 5 seconds) to enter network pairing mode.

3) In the Aqara Home app, tap “Add Accessory” and bring your phone close to the device. The app will display Shutter Switch H2 EU at the top left. Tap the icon, select Thread on the “Switch Protocol” page, and follow the on-screen instructions to complete setup.

Yes

Using the Device with a Specific Matter Ecosystem (Thread Mode)

Requires a Matter controller and a Thread Border Router from the same ecosystem:

1) Double-press any button, then press and hold for 5 seconds until the green indicator starts blinking. This indicates the device has entered network pairing mode.
2) Open a Matter-supported app and scan the Matter code on the manual or product, or enter the setup code to add the device.
3) Follow the app instructions to complete the setup.


Using the Device in Aqara Home (Thread Mode)

Requires an Aqara hub with Thread Border Router capability (e.g., Hub M3):

1) Double-press any button, then press and hold for 5 seconds until the green indicator starts blinking. This indicates the device has entered network pairing mode.
2) In the Aqara Home app, tap “Add Accessory,” select Shutter Switch H2 US, and scan the Matter code on the manual or product, or enter the setup code. On the “Switch Protocol” page, select Thread.
3) Follow the app instructions to complete the setup.


Using the Device in Aqara Home (Zigbee Mode)

Requires an Aqara Zigbee hub:

1) Double-press any button, then press and hold for 5 seconds until the green indicator starts blinking. This indicates the device has entered network pairing mode.
2) In the Aqara Home app, tap “Add Accessory,” bring your phone close to the device, and you’ll see Shutter Switch H2 US appear in the top-left of the app. Tap the icon and select  Zigbee on the “Switch Protocol” page.
3) Follow the app instructions to complete the setup.

After double-pressing any button, long press for 5 seconds within 3 seconds. The indicator light flashes rapidly to indicate successful reset. Removing the device has the same result as resetting.

Press any button 10 times in a row until the blue indicator light starts blinking, indicating that the device has entered network pairing mode.

A reset only clears the device’s network configuration, while other settings are retained.
A factory reset clears both network information and all configurations, restoring the device to its original factory state.

For perfectly aligned multi-gang installations, we recommend using the Aqara Switch Frame H2 EU. This frame is compatible with supported devices such as the Light Switch H2 EU and Dimmer Switch H2 EU, ensuring a clean and cohesive setup.

Supports four-wire motors with limit settings. These motors a Neutral (N) wire, Upward load wire (L1), Downward load wire (L2), and Ground wire (GND).

Yes, proper use of the Shutter Switch H2 EU requires that the motor’s limit positions—specifically the upper and lower boundaries of the curtain—are correctly set in advance. If you’re unsure how to do this, we recommend consulting your motor installer or an electrician.

On the device: Double-press the Up button, then double-press the Down button. The roller shutter will enter Smart Calibration mode, moving first to the upper limit, then to the lower limit, and finally returning to the upper limit. Once this process is complete, the shutter will support precise percentage-based control.

In the app: When using the Zigbee protocol, Smart Calibration can be completed directly in the Aqara Home app without pressing any physical buttons on the device.

Smart Calibration is only supported via button operation when using Matter platforms.
To initiate: double-press the Up button, then double-press the Down button. The roller shutter will enter Smart Calibration mode, moving to the upper limit, then to the lower limit, and finally returning to the upper limit. Once the process is complete, precise percentage-based control will be available.

To enable precise percentage control in the app, Smart Calibration must be completed.
Before calibration, pressing and holding the Up or Down button will start the shutter’s movement, and releasing the button will immediately stop it.

In the app: When using the Zigbee protocol, you can customize the upper and lower boundaries of the roller shutter in the Aqara Home app. This feature is useful in scenarios where there are plants or other obstacles beneath the shutter.

If the motor’s L1 and L2 load wires are connected in reverse, the Up and Down buttons may control the motor in the opposite direction. To fix this, press the Up button five times in quick succession to reverse the button direction and restore correct motor control.

To reset the switch’s travel memory (e.g., due to operational anomalies), press the down button five times consecutively. This operation will clear all travel data and restore the switch to default mode. Afterwards, you can only manually control the motor by long-pressing the up/down buttons, and the percentage-based position control function will be disabled until Smart Calibration is set again.

The motor probably overheated from extended use. We suggest you let it cool to its regular operating temperature before continuing. If you notice any calibration drift at that point, you should reset its calibration.

There’s a 300-second motor protection feature built in. The relay will cut power automatically if the motor runs for more than 300 consecutive seconds.

Calibration drift refers to the gradual change over time in how your shutter or blind actuator interprets 100% and 0% positions. Routine recalibration is the best way to keep your shutters reliably where you expect them. Since each shutter motor may behave differently, we recommend users regularly perform calibration based on their usage conditions.

With one wall between the switch and Hub/Thread border router, expect a range of 7-10 meters. For multiple walls, keep devices as close as possible for the best connection.

It only supports wiring to a compatible shutter motor, but the two wireless buttons on its right side can automate Aqara Light Switch H2 EU or other smart switches for lighting control.

The device can still be controlled locally, and would function like a traditional shutter switch.

If the shutter motor is compatible with Venetian blinds, the Shutter Switch H2 EU can control the opening and closing of the blinds, but it does not support slat percentage control.

86×86×45mm, with a base depth of 30mm.