Aqara UK Support

Our friendly 🇬🇧 UK based support team are here to help!

Opening Times:
Monday - Saturday †:
8:30AM - 5:00PM UK Time
Sunday: Closed

† Aqara UK is closed for business on all UK Bank Holidays.

Telephone Support Issues

Unfortunately, we are currently experiencing issues with our phone lines due to an outage in our local area. Telephone support is available but may cut out intermittently. We're looking into this issue with our telecoms provider and are aiming to get this fixed as soon as possible. The best way to get in touch with our sales and technical teams is currently via email or the contact form provided on our Contact Page.

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Call Us

01384 414 200

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Return Queries

info@aqara-shop.co.uk

To return items back to us, please contact us to request a returns number and returns address. This ensures that your return is processed quickly and efficiently. For more information, click here.

FAQs

Commonly asked questions

Manuals

User guides for all Aqara products

PSTI

Statements of Compliance

Videos

A playlist of helpful video tutorials.